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Title: Anyone contacted Minelab... Post by: Dusty on July 07, 2012, 09:11:04 AM Recently by email and received a reply?
I must have emailed them 6 times over 2 months only to check if my Safari has any transferable warranty left on it and I've had zip from the ignorant barstewards!! >:( Title: Re: Anyone contacted Minelab... Post by: nfl on July 07, 2012, 09:38:48 AM yep ive e mail;ed em on 2 occasions and had no reply,,,,,,,gota say minelab great machines but the aftersales suck.
Title: Re: Anyone contacted Minelab... Post by: Grifftron on July 07, 2012, 10:19:34 AM I did and get a reply from I think it was des Dunn within 2 days
Title: Re: Anyone contacted Minelab... Post by: Chef Geoff on July 07, 2012, 10:56:27 AM Well I've contacted them on more times than I care to remember and always have great service. Contrary to NFL in my experience the customer support is about as good as it gets.
Mind you I usually phone them, which maybe the way to go. Are you emailing Minelab in Ireland? Title: Re: Anyone contacted Minelab... Post by: Dusty on July 07, 2012, 11:25:05 AM Yup, emailed Ireland 6 bloody times and not a sausage! Just sent another message now... >:(
Title: Re: Anyone contacted Minelab... Post by: cardiffian on July 07, 2012, 08:48:17 PM Just pm'd you some info which might be of help. Let me know how you get on.
Title: Re: Anyone contacted Minelab... Post by: Mungo on July 07, 2012, 09:01:50 PM email Dunne if you can , he replies...... 8)
Title: Re: Anyone contacted Minelab... Post by: outlaw on July 07, 2012, 09:15:29 PM I recently sent Finbarr 2 emails and received replies same day as sent, their turn around on repairs is 2nd to none.
They have moved and have a new address. I sent in for a service my se pro and sov elite, the turn around very quick. ;D Title: Re: Anyone contacted Minelab... Post by: cardiffian on July 07, 2012, 10:02:34 PM Your right Outlaw Finbarr is very good. I have pm'd Dusty his e-mail address. I am sure he will act on any e-mail right away. Mind you it is worth bearing in mind Steve Cox of MSR for Minelab repairs out of warranty. I have dealt with him and he is well recommended. His details can be found elsewhere on the forum.
Title: Re: Anyone contacted Minelab... Post by: Dusty on July 07, 2012, 10:21:04 PM Much thanks gents!
Cheers for the PM cardiffian!! Title: Re: Anyone contacted Minelab... Post by: cardiffian on July 07, 2012, 10:23:24 PM Your welcome. Let us know how you get on. I am sure Finbarr will get you sorted. He's sound.
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